At FTX Wellness, we truly care about and pride ourselves on the quality of our services, and strive for 100% customer satisfaction. We have written the following to protect all parties from any misunderstandings that might otherwise lead to unnecessary actions. Please feel welcome to discuss any questions you may have with us directly. Thank you, we look forward to a great working relationship!
Please understand we will reveal your information when required by law or to protect our interests and safety and those of other visitors to our website, or when you allow us to do so. Your information can also be disclosed when we have a good-faith belief that it is necessary to abide by a current judicial proceeding, a court order or legal process served on our website.
We collect information from you when you register on the site, place an order, respond to a survey or communication such as e-mail, or participate in another site feature. When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number or other information. You may, however, visit our site anonymously. Like many websites, we use “cookies” to enhance your experience and gather information about visitors and visits to our websites. Please refer to the “cookies” section below for information about cookies and how we use them.
We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways: To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested. To allow us to better service you in responding to your customer service requests. To quickly process your transactions. To administer a contest, promotion, survey or other site feature. If you have opted-in to receive our e-mail newsletter, we may send you periodic e-mails. If you would no longer like to receive promotional e-mail from us, please refer to the “How can you opt-out, remove or modify information you have provided to us?” section below. If you have not opted-in to receive e-mail newsletters, you will not receive these e-mails. Visitors who register or participate in other site features such as marketing programs and ‘members-only’ content will be given a choice whether they would like to be on our e-mail list and receive e-mail communications from us.
We do not provide, distribute or sell our website users and customers’ information to any other party. The website users and customers’ information can be used for marketing and improvement of ftxwellness.com website, products, services and promotional offers. Please note we also use this information, to contact you regarding important updates on our website and other information we think may be useful and of interest to you.
The security of our website users and customers’ information is of high priority to us. We take all the reasonable measures against unauthorized access or use of your personal and business information online and offline. Access to website users and customers’ information is restricted in our offices. Our site uses the Secure Socket Layer (SSL) encryption, which is the highest form of data security system when information is sent or received over the internet. Although SSL encryption verifies the integrity of information and security of sending/receiving servers, information is not 100% safe over internet. We therefore cannot warrant the security of information you send us over the internet.
A cookie is actually set of data programmed and stored on your computer for an extended period of time by our website. A cookie will permit you to use our website as a specific individual and relate to your information in our servers/records. Cookies need to be enabled in order to use ftxwellness.com website. You can remove cookies by following instructions in your web browser. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won’t have access to many features that make your site experience more efficient and some of our services will not function properly. However, you can still use many features of our website.
Last Updated: September 8, 2023